Refund Policy - Aiwinix

Last Updated: [Insert Date]

At aiwinix, we strive to ensure customer satisfaction. If you are unsatisfied with your purchase, you may be eligible for a refund under the following conditions.

 

1. Eligibility for Refund

You may request a refund if:

• The product or service you purchased is defective or not as described.
• Your order was not delivered or activated as expected.
• There was an unauthorized transaction on your account.

2. Refund Process

To request a refund, please contact us at [your email/contact page] with:

• Your order number
• A brief explanation of the issue
• Any relevant screenshots or evidence

We will review your request within [X] business days and notify you of our decision.

3. Non-Refundable Items

Certain products and services are non-refundable, including:

• Digital downloads or software once accessed.
• Subscription fees after usage.
• Customized or personalized items.

4. Late or Missing Refunds

If you haven’t received a refund yet, please:

• Check your bank or payment provider.
• Contact your credit card company; it may take time to process.
• If the issue persists, contact us at [your email].

5. Contact Us

For any questions about our refund policy, reach out to us at [your contact details].

Would you like any changes, like adding specific refund timelines or conditions based on your product/service? 😊